Posts Tagged ‘Digicel’

LIME, Digicel claim victory in Supreme Court ruling

February 12th, 2010

ARCH-rivals LIME and Digicel have praised yesterday’s Supreme Court ruling in a dispute between the telecoms giants over international call circuits.

LIME (formerly Cable & Wireless Jamaica) claimed victory in the case after the Court ordered Digicel to restore all of LIME’s circuits to full capacity, while Digicel described it as “fantastic news”, saying that the issue centres on a systems upgrade that Digicel intended to carry out in January 2009 to improve the call quality on its network and identify and control illegal bypass operations — all for the good of its customers.

LIME, in a release on the ruling, said it “took legal action against Digicel after Digicel blocked traffic on LIME’s international call circuits in December 2008, during the crucial Christmas period and again in January 2009″.

» Read more: LIME, Digicel claim victory in Supreme Court ruling

Mobile messaging revenues expected to top $233B by 2014

February 1st, 2010

Mobile messaging revenues worldwide are expected to grow to $233 billion in 2014, up from about $150 billion in 2009, according to a new forecast issued by Portio Research. Portio reports that global SMS traffic exceeded 5 trillion messages in 2009, a total expected to double by 2013–more than 4 billion subscribers have now embraced texting, the firm adds. In addition, MMS continues to grow, with full-year revenues for 2009 close to $27 billion worldwide (comparable to what SMS generated five years ago).

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Number Portability looks likely whether Digicel likes it or not ?

January 27th, 2010

cellA Mobile number portability (MNP) service enables mobile phone users to change their service providers without changing their original number. Its purpose is to foster consumer choice and effective competition by enabling subscribers to switch between providers without the costs and inconvenience of changing telephone number. It can also be applied to fixed lines.

Yet, it’s the one thing Claro really wants, second only to overtaking Digicel this year in the marketplace. Digicel on the other hand, says “that the costs of implementing number portability are not outweighed by the benefits, based upon its experience in other markets.” Claro wants it badly; Digicel says it’s too expensive. It is, perhaps, tempting to assume that a newer market entrant would be welcoming MNP much more enthusiastically, mindful of an improved opportunity to grab customers from established rivals. So it’s not surprising then that challenging operators would take the aggressive stance, whereas dominant operators are initially more reluctant to push MNP. Hmmm! more

Digicel, Claro and LIME Face off on Fixed-Line Business in Jamaica

November 27th, 2009

Leading mobile telephone company Digicel has accused both LIME and Claro of colluding to gain a competitive advantage in the landline market and is calling on LIME to embrace competition which can only benefit the Jamaican consumer.

However, LIME is categorically refuting allegations made by Digicel that there is collusion between LIME and Claro in setting mobile prices. LIME Country Manager Geoff Houston dismissed the Digicel claim (which Digicel has lodged as a complaint to the Fair Trading Commission – FTC) as nothing more than a spurious attempt to keep inflated prices in the market and to distract the FTC from applying its energies to constraining Digicel’s anti-competitive practices. » Read more: Digicel, Claro and LIME Face off on Fixed-Line Business in Jamaica

Digicel tagged my private text messages with their promotions…how invasive !

October 26th, 2009

Digicel_Bigger_Better_Logo_1Digicel typically has many promotions and competitions to win things running at the same time. They usually promote it through the traditional media, on their website and also by sending a text message to you making you aware of the competition, if you are a prepaid customer when you check your credit status they tag it to the text message that comes back to you with the dollar value of credit left on your phone or if you call their customer service you hear the audio promotion before you are put through to an operator. They promote their stuff 360 degrees and hey that is why they are number uno in the Jamaican market- they are ubiquitous. » Read more: Digicel tagged my private text messages with their promotions…how invasive !

America Movil ( CLARO) Entrance DID Impact Digicel….

September 24th, 2009

mobile2.0On August 23, 2007, America Movil (AMX) announced the acquisition of Oceanic Digital Jamaica, which offered commercial mobile services under the MiPhone brand. The announcement sent shock-waves throughout the rest of the Caribbean with the two main questions being: How would the Mexico-based operator impact the Digicel Jamaica operation? Would other markets follow?

More than two years after the announcement, Digicel continues to be the largest mobile operator in Jamaica and AMX’ local subsidiary Claro has not been able to rapidly grow its subscriber base. However, this shouldn’t be misinterpreted as if the replacement of MiPhone by Claro didn’t have an impact on the market, and particularly Digicel. » Read more: America Movil ( CLARO) Entrance DID Impact Digicel….

Digicel’s Twin Towers Downtown,Kingston…Jamaica

September 14th, 2009

Digicel_Bigger_Better_Logo_1Our sources have told us that, yes Digicel Jamaica is the company that has promised the Jamaican government that they would build twin towers downtown and be part of what is turning out to be a serious effort this time to revitalise Downtown, Kingston. Downtown is home to the 7th largest harbour in the world and probably remains the only port worldwide of its kind that’s not a boom and bustle with commercial and residential activities. » Read more: Digicel’s Twin Towers Downtown,Kingston…Jamaica

Digicel, LIME agree on industry watchdog – Gov’t proposes single regulator

September 11th, 2009

Telecoms rivals Digicel and LIME may be poles apart on most issues, but in a rare moment of agreement, the fierce commercial adversaries have both thrown their support behind Government’s plan for a single regulator to police the information and communication technology (ICT) sector.

Digicel’s support for the proposed move, voiced by its legal representative, is hinged on the hope that the single regulator will be more focused on ICT as opposed to broader utilities regulation duties. However, LIME’s backing, coming from its Jamaica boss, is tied to the company’s long-standing beef over perceived unfair practices in the mobile market.

Digicel InTunes Review…Signup Experience ok, Tones too expensive

September 7th, 2009
Digicel inTunes

Digicel inTunes

Digicel is known as a cutting-edge company so it was no surprise to me when they launched custom ring back tones (tones people hear when they dial your number), calling them ‘InTunes’.

I tested the system last week to see how easy it was and how well it worked. I actually found the InTunes site via an ad on Facebook but I find it very odd that Digicel did not create an easier url for people to be able to type in directly. The logical one would be intunes.digicel.com but the actual url is http://digicelintunes.digicelgroup.com:8081/crbtuser/. » Read more: Digicel InTunes Review…Signup Experience ok, Tones too expensive

Booming Caribbean telecom market…here’s why.

September 7th, 2009

Digicel_Bigger_Better_Logo_1Despite being relatively small by global standards, telecommunications has become one of the Caribbean’s major growth industries. In particular, the region’s mobile sector has been witnessing significant expansion in recent years. To date this growth has largely been harnessed by Jamaican-based mobile provider Digicel. This company is predicted to continue to dominate the robust mobile sector growth during 2009/10. » Read more: Booming Caribbean telecom market…here’s why.